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Warranty Information - OxygenConcentrators.org
Warranty Information

Warranty & Coverage

Understanding your warranty coverage is important. We provide transparent warranty details for every product we offer.

Oxygen Concentrator Unit

3–5 Years

Coverage for the main concentrator unit including compressor, sieve beds, and internal components.

Battery & Electronics

1 Year

Coverage for rechargeable batteries, power supplies, and electronic control boards.

Accessories & Parts

90 Days

Coverage for nasal cannulas, tubing, filters, and other consumable accessories.

What's Covered

  • Manufacturer defects in materials and workmanship
  • Compressor and sieve bed failures
  • Electronic control board malfunctions
  • Battery failures due to manufacturing defects
  • Oxygen concentration consistency issues

What's Not Covered

  • Damage from misuse, abuse, or neglect
  • Normal wear and tear on consumable items
  • Unauthorized repairs or modifications
  • Damage from power surges or improper voltage
  • Damage from water exposure or extreme conditions

Warranty Claim Process

1

Contact Support

Reach out to our support team with your order number and a description of the issue.

2

Verification

Our team will verify warranty coverage and may request additional information or documentation.

3

Resolution

We'll arrange repair, replacement, or refund according to the warranty terms.

4

Follow-Up

We follow up to ensure your equipment is functioning properly and you're satisfied.

Need Warranty Assistance?

Our dedicated support team is here to help you with any warranty questions or claims.

Contact Support Team